Disruption in coastal traffic
We currently have traffic disruptions on the Umeå–Haparanda coastal stretch. The disruptions are due to a shortage of vehicles combined with a shortage of drivers, which has meant that tours have had to be cancelled, sometimes at short notice.
– We have ended up in a bad middle position where we are phasing out a vehicle fleet and are about to bring in a new subcontractor with new buses. We understand that this creates uncertainty and irritation for our travelers and regret it. Unfortunately, there is no simple and quick solution at the moment, but we are working as hard as we can to avoid our passengers being affected, says Malin Fältmark, traffic manager.
Due to a protracted legal process, Länstrafiken has not been able to conclude an agreement with a new subcontractor, i.e. one or more bus companies that will run the buses on behalf of Länstrafiken. This has led to heavily used vehicles being exposed to abnormal wear and therefore, for safety reasons, must be taken out of service more often, to be serviced.
– This, combined with the fact that the entire industry has difficulty recruiting drivers, means that we have ended up in a temporary but abnormally bad situation. Travelers must be able to trust that the bus will arrive and that they will arrive safely and comfortably. These are our obvious goals, says Ingela Karlsson, acting CEO.
A new agreement with a new supplier and new vehicles is in place on 1 April 2023. Until then, Länstrafiken is trying to solve problems that have arisen in dialogue with the current supplier, Transdev.
In December, there is a planned change in the timetable with slightly fewer trips. This will free up both vehicles and drivers for the remaining tours. Our hope is that it can improve the situation.
If you have been affected by the disruptions and want to make compensation claims, complaints or other points of view, you are welcome to contact us: https://ltnbd.se/kontakt/
Mountain adventures
Whether you are looking at the Northern Lights or challenge yourself and reach the highest peak, you reach your mountain adventure easier with Länstrafiken’s buses.
Feel free to use Länstrafiken’s app
With the app, you can plan your trip and both buy and buy your ticket. During these times, you can help us reduce the risk of infection with the coronavirus and help us keep our drivers healthy by purchasing your trip digitally and in advance.
Thank you for taking your responsibility to reduce the risk of infection, and thank you for showing respect and consideration when traveling together. ??
Disruption in coastal traffic
We currently have traffic disruptions on the Umeå–Haparanda coastal stretch. The disruptions are due to a shortage of vehicles combined with a shortage of drivers, which has meant that tours have had to be cancelled, sometimes at short notice.
Timetable changes Norrlandskusten
The stretch between Haparanda and Luleå is most affected, where the trips will be fewer during both weekdays and weekends.
Timetable change Sunday 11 December
It is important that you check your bus route yourself and which times apply from Sunday 11 December.
FAQ Norrlandskusten
Here we have compiled the questions you as a traveler might have before or during your trip with the Norrlandskusten.